Visiting Hours and Guidelines

Visitors can be very important to a patient's recovery, and all patients have equal visitation privileges, according to their own preferences. However, it is important to balance the benefits of visitation with the hospital's duty to provide the most therapeutic environment possible for recovery. Clinically appropriate limitations may be placed on patient's visitation when it would interfere with the care.

Masks

Visitors are required to wear masks in patient care areas, and masks will continue to be made available to visitors who wish to mask upon entry to the facility. Face coverings should be properly worn, covering the nose and mouth. As a reminder, neck huggers/gaiters, bandanas and cloth masks are not approved coverings.

Limited Visitation

The following visitation guidelines are effective beginning September 14, 2022:

  • Visitors must be at least 12 years of age. An exception may be made if patient is at the end of life.
  • Inpatient/Emergency Department:
    • Visiting hours are 9 a.m. to 9 p.m. Visitors should enter and exit through the hospital’s main lobby.
    • Visitors are required to check-in and receive a visitor's badge.
    • Two visitors are permitted at a time, which includes a support person. However, there is no limit to the number of visitors a patient may receive in a day.
    • Support people may stay overnight and should enter and exit through the Emergency Department after hours (9 p.m. – 9 a.m.).
    • Patients on isolation precautions are permitted one support person per day. Proper PPE must be worn at all times while visiting.
  • Women's LifeCare Center:
    • Diagnostic Testing: One support person is permitted for diagnostic testing.
    • Labor & Delivery: A new mother is permitted two support people at a time between 9 a.m and 9 p.m., and one support person is permitted to stay overnight.
    • Postpartum: A support person and a visitor are permitted per patient between 9 a.m. and 9 p.m.
  • Outpatient (appointments/testing/surgery): Two visitors are permitted at a time.
  • Pediatric: Two parents/guardians are permitted to accompany the patient throughout the entire treatment.
  • Behavioral health: Visitors will be considered on a case-by-case basis. Please contact Aurora Pavilion Behavioral Health Services at 803-641-5900 with questions related to your circumstance.

Please do not visit if you are not feeling well.

*Please note: We reserve the right to decline a visitor and our visitation policy may be subject to change without notice to ensure the safety of patients and staff.

Thank you for your cooperation and for being an advocate for the health and care of your loved ones and all hospitalized patients

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Gift Shop

The hospital gift shop is located in the front lobby, and stocks candy, fresh flowers, greeting cards, baby items, balloons, jewelry and an assortment of other gifts. Gift wrapping is available for purchases made in the shop. The Hospital Auxiliary operates the gift shop. Proceeds fund scholarships for students who live in Aiken County and are enrolled in accredited medical education programs. Please check with the nurse before giving a patient any food or candy. Flowers are not permitted in the Intensive Care Units.

Hours: Monday – Friday, 11 a.m. – 3 p.m. (closed Saturday and Sunday)


Meditation Room

The meditation room is located on the 2nd floor.


Café 302

The cafeteria is located on the first floor.

Hours

Breakfast: 7 – 10 a.m.
Lunch: 11 a.m. – 2 p.m.

Vending machines are located in the Outpatient Surgery and ICU/PCU waiting areas.

Patient meals are available to order as normal.


Guest/Visitor Meals

We are happy to serve guest meal trays upon request. For ordering information, please contact nutrition services at ext. 5037.


Parking

Parking is available in all areas around the facility. Handicap parking spaces are available at the main entrance of the hospital. We ask that you do not park under the porticoes of the Main Lobby, Emergency Department and Registration entrances or the Women’s LifeCare Center. These areas are for patient pickup/drop-off only.


Tobacco-free Campus

To promote better health for patients, associates and visitors, the entire Aiken Regional campus is TOBBACO FREE. This includes all forms of tobacco, including smokeless, and e-cigarettes.

Do NOT smoke, use e-cigarettes, light matches or lighters where oxygen is used.