Aiken Regional Medical Centers, Inc. complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Aiken Regional Medical Centers, Inc. does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.

Aiken Regional Medical Centers, Inc.:

  • Provides free aids and services to people with disabilities to communicate effectively with us, such as: Qualified Sign language interpreters
    • Written information in other formats (large print, audio, accessible electronic formats, other formats)
  • Provides free language services to people whose primary language is not English such as:
    • Qualified interpreters
    • Information written in other languages

If you need these services, contact Eric D. Muhlbaier, MHA — Director of Patient Advocacy.

If you believe that Aiken Regional Medical Centers,Inc. has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with:

Eric D. Muhlbaier, MHA — Director of Patient Advocacy
302 University Parkway
Aiken, SC 29801
803-641-5292 Office
803-641-5116 Fax
eric.muhlbaier@uhsinc.com

You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, Eric D. Muhlbaier, MHA — Director of Patient Advocacy is available to help you.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, or by mail or phone at:

U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building Washington, D.C. 20201
1-800-368-1019
1-800-537-7697 (TDD)

Complaint forms are available >

Language assistance is available (PDF) >