Latest Information on COVID-19 Precautions
The safety of our patients and staff has always been and remains our top priority.
As the world continues to navigate the challenges presented by COVID-19, we realize that some people may have questions about coming to the hospital even as they seek to address pressing health issues. Please note that we have implemented extraordinary measures and additional protocols to help ensure a safe and clean environment for our patients, physicians, staff and community. We are actively monitoring and responding to all recommendations made by the Centers for Disease Control (CDC), the South Carolina Department of Health and Environmental Control (SCDHEC) and the Aiken County Health Department.
Thank you for entrusting your care to us. When you or your loved ones need services, know that we are here … safe, trusted and ready to deliver a superior healthcare experience.
Emergency Department – Do Not Delay in Seeking Critical Care
Our Emergency Department (ED) is staffed 24/7 to serve those with emergency medical conditions. Individuals experiencing serious injuries or medical symptoms such as chest pain, numbness, difficulty breathing or mental confusion should call 911 or go to the nearest emergency department. It could save your life.
Our rooms are private and we have an additional layer of protection with the utilization of UV light technology that kills germs once a room is unoccupied. Curtains and doors are kept closed and patients are separated based on symptoms.
Individuals Experiencing COVID-19 Symptoms
If you develop a fever or cough or have difficulty breathing, or have had close contact with someone who has had a confirmed positive COVID-19 test result, please seek medical attention by calling your provider’s office.
If you need help deciding if you should seek medical care, access the CDC Coronavirus Self-Checker on the CDC COVID-19 Symptoms page by clicking on the Coronavirus Self-Checker button at the top of the page.
Hospital Services and Programs
The hospital is fully operational. We are monitoring for symptoms in patients and implementing isolation protocols, if needed.
Most community health education programs offered by the hospital in the near term have been canceled or postponed; please follow the hospital on Facebook for updates.
For your convenience and safety, virtual visits via Telehealth technology are available to address many non-emergency health concerns. Virtual visits allow you to speak with a healthcare provider using a phone, tablet or computer from the comfort of your own home.
Our surgery teams are working with physician offices to accommodate the scheduling of surgeries and procedures that were postponed due to COVID-19 or that may have recently become a health priority. If you are scheduled for a procedure, please confirm with your doctor that it remains on schedule.
Watch this video to learn more details about your upcoming Outpatient Surgery appointment.
LIMITED VISITATION — Be an Advocate for Your Loved One’s Care
As the world continues to navigate the challenges presented by COVID-19, we are continuing to take additional steps to ensure all patients, guests and associates remain safe by limiting hospital visitors. Consistent with city and county efforts around social distancing to limit the exposure to individuals who may have contracted COVID-19 but are at that time asymptomatic, we have revised our Visitation Policies to help protect our patients and their loved ones.
The following is in effect until further notice:
- Limited visitation is permitted in inpatient and outpatient areas, the ED, surgery, in compassionate care/end-of-life situations and for maternity/neonatal patients. In these cases, visitors will be limited to a specific room only and must wear a mask, which we request that you bring with you.
- Emergency Department: One visitor may accompany a patient. The visitor must come in with the patient and stay in the specific room/bay assigned to the patient until discharge. If the patient is admitted, the visitor may accompany the patient if it's during the inpatient visiting hours of 12 – 6 pm.
- Inpatient areas allow one visitor during the inpatient visiting hours of 12 – 6 pm and the visitor should enter and exit through the hospital’s front entrance only.
- A patient at the end of life is permitted two visitors.
- The Progressive Care Unit (PCU) allows one visitor per patient.
- The Intensive Care Unit (ICU) allows one visitor per patient for the first 15 minutes of each hour (unless a circumstance arises and a family member’s presence is needed).
- Labor and Delivery/Postpartum: New mothers are permitted one overnight visitor. Consideration may be given to allow an additional support person during the labor and delivery process (i.e. doula).
- Pediatric patients can be accompanied by one adult/guardian throughout the entire treatment. Siblings are not permitted.
- Patients with physical, intellectual and/or developmental disabilities and patients with cognitive impairments can be accompanied by one support person.
- Outpatient Testing/Surgery: One visitor may accompany a patient for pre-op and post-op consult in Outpatient Surgery areas. The visitor may stay in the waiting room, wait in their vehicle or leave and come back when notified by phone that the patient is ready to be discharged and picked up. If the patient is admitted, the visitor may accompany the patient if it's during the inpatient visiting hours of 12 – 6 pm.
- As an additional precaution, patients, visitors, medical staff and associates will continue to be screened prior to entry, have their temperature checked and are required to wear a mask. This screening is an added layer of protection for everyone and will help reduce the risk of transmission. Visitors, medical staff and associates must screen negative to enter the facility and will be prohibited from entering the hospital if they:
- Have been in contact within the last 14 days with a person suspected or confirmed to have COVID-19
- Have had a cough or flu-like symptoms, including sore throat, headache, muscle aches, nausea, diarrhea, or abdominal pain, or loss of taste or smell in the last 24 hours
- Felt feverish or experienced chills in the last 48 hours
- Had a fever of 100°F or greater in the last 48 hours
- Travel history will be queried; those who have had travel outside the country (including cruise ships) within the last 14 days will not be permitted to proceed within the hospital.
Thank you for your cooperation and for being an advocate for the health and care of your loved ones and all hospitalized patients.
The CDC recommends individuals and families follow everyday preventive measures.
- Social distancing – avoiding crowds and crowded spaces, avoiding handshaking and hugging, deliberately staying at least six feet away from other people, and replacing in-person visits with remote check-ins using technology.
- Everyone should wear a mask in public settings and when around people who don’t live in your household, especially when other social distancing measures are difficult to maintain.
- Cover coughs and sneezes with a tissue, then dispose of the tissue.
- Wash hands often with soap and water for at least 20 seconds; especially after going to the bathroom, before eating, and after blowing your nose, coughing or sneezing.
- If soap and water are not readily available, use an alcohol-based hand sanitizer with 60–95% alcohol.
- Routinely clean frequently touched surfaces and objects.
- Stay home when you are sick with respiratory disease symptoms.
- Protect Yourself and Your Family:
World Health Organization →
- What You Need to Know:
Centers for Disease Control and Prevention (CDC) →
- Check Your Symptoms:
CDC Coronavirus Self-Checker →
- South Carolina Department of Health and Environmental Control (SCDHEC) →
- Aiken County Health Department →
We are accepting donations!
We thank our local community for your generosity and your time. If you are interested in providing items (donated or hand-made) to our facility, kindly follow the user-friendly instructions here. To make a donation, contact us.
- Face Mask Instructions: Download PDF instructions →
- Face Mask Instructions Video (11 min): Watch video instructions →
- How to make a hand-sewn gown: Download PDF instructions →
- How to make a face shield: Download PDF instructions →
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