Emergency Services

Seven Days a Week. 24 Hours a Day.

Aiken-area residents rely on the Emergency Department (ED) at Aiken Regional for their urgent health needs. The nurses, staff and board-certified emergency physicians here treat approximately 48,000 patients a year. Our goal is to provide high-quality, compassionate treatment as quickly as possible. Unless you arrive with a life-threatening injury or illness, a triage nurse will assess your condition and set a schedule based on ED patients' needs.

Emergency Medicine Physicians—Physicians who practice emergency medicine are trained to think differently from your family doctor. Learn more >

Heart Attack Care—Minutes Mean Muscle

Every minute a patient's heart is deprived of blood increases the amount of heart muscle affected. That's why our staff is highly trained, responsive and available around the clock to provide you with prompt and effective heart attack care. Aiken Regional is involved in quality initiatives focused on speeding treatment of heart attack patients.

We are part of the Door-to-Balloon Alliance (D2B), a national network of hospitals focused on reducing the amount of time from when a heart attack patient enters the hospital door to when the patient receives artery-clearing treatment.

EMS responders can now transmit a patient's EKG directly to the emergency department while en route to the hospital, where a physician can study it and determine whether the heart attack team should be activated.

Emergency Cardiac Care: Save Time, Save Muscle

The faster a heart attack patient receives treatment, the more heart muscle is saved. Chances of survival and recovery increase. Aiken Regional coordinates with Emergency Medical Services (EMS) responders to directly transmit a heart attack patient’s EKG (Electrocardiogram), a diagnostic tool that shows heart activity and helps physicians determine the presence of a heart attack, to our emergency department (ED).

An EKG is a simple, painless test that records the heart’s electrical activity, showing its rate and rhythm. Learn more >

EMS responders transmit the EKG by cell phone while en route to the hospital. The ED physician examines the EKG in real-time and, if signs of a heart attack are present, activates the Heart Attack Team immediately instead of waiting for a cardiologist to make the call. The Heart Attack Team includes a cardiologist, a nurse, a cath lab technician and one or more registered cardiovascular invasive specialists.

So before the patient even reaches the hospital, a treatment plan is set in motion and the Heart Attack Team is ready to stop the attack. Saving time saves muscle.

Door-to-Balloon Alliance


Each year nearly 400,000 patients enter hospitals suffering a heart attack. The faster these patients receive artery-clearing intervention, the more heart muscle is preserved, and their chance for survival increases.

Aiken Regional participates in a national quality improvement campaign called the Door-to-Balloon, or D2B, Alliance. D2B focuses on shortening the time between when a patient enters the hospital door and when artery-clearing angioplasty is performed.

The American College of Cardiology began building a network of D2B hospitals—the alliance—in June 2006. Participating hospitals implemented a series of evidence-based strategies with the goal of achieving D2B times of 90 minutes or less, which can dramatically improve patient outcomes. These strategies focus on process improvement and cooperation and coordination among departments and staff.

The D2B Alliance also encourages networking hospitals to share findings, barriers and successes to promote improvement.

Emergency Medicine Physicians Emergency Services Aiken Regional Medical Centers
Physicians who practice emergency medicine are trained to think differently from your family doctor.
Electrocardiogram (EKG) Emergency Services Aiken Regional Medical Centers
An EKG is a simple, painless test that records the heart’s electrical activity, showing its rate and rhythm.
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Any emergency department (ED) can become crowded in a moment. So, who is treated first?

Unless you arrive with a life-threatening injury or illness, you will be assessed by a triage nurse, who will examine your condition, measure your vital signs and prioritize your case in terms of urgency. The triage nurse sets the schedule based on need.

There is always a triage nurse on duty. Triage nurses at Aiken Regional go through a special training course called Emergency Severity Index (ESI) 5-level Triage Course, which is endorsed by the Emergency Nurses Association and the American College of Emergency Physicians.

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Aiken Regional Medical Centers is owned and operated by a subsidiary of Universal Health Services, Inc.(UHS), a King of Prussia, PA-based company, that is one of the largest healthcare management companies in the nation.          

Aiken Regional Medical Centers

302 University Parkway
Aiken, SC 29801

© 2017 Aiken Regional Medical Centers. All rights reserved.


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